24/7 Support   1.866.375.6040    

September 5, 2017 | 04:30PM ET

Hurricane Irma is currently classified as a Category 5 storm and is potentially threatening the Florida Keys, which are under mandatory evacuation.

Windstream has activated its business continuity plan which includes field activity as well as daily planning calls for key Windstream engineering, operations and business staff. Our technicians are executing standard preparedness measures in all affected areas, including testing and fueling all backup generators and vehicles.

These disciplined procedures have been specifically designed and executed to keep our network and customers’ services functional. In the event of any unavoidable weather-related outages, we will restore service as quickly as possible and will continue to update this page as the storm progresses. For additional support options or questions, please reference these Contact Guides.

As Windstream continues to monitor this storm diligently, working around the clock to maintain all network operations, our priority remains the safety of our customers, our partners, our employees and all those affected by Hurricane Irma.

For more up-to-date details on the storm, please access the National Hurricane Center – Twitter Feed